A
concept that really got my attention in this week’s reading of WWGD is the
transition papers must go through from a medium focused on mass appeal, into
one that appeals to a wide variety of specific interests. “The mass market is
dead. Long live the mass of niches.” as Jeff Jarvis puts it. This change from
mass to niche comes after first converting from physical to digital, i.e., papers to the internet. It's an obvious innovation, but honestly, I don’t even know what people use
newspapers for anymore, aside from making papier-mâché volcanoes and cutting
out letters for ransom notes. Viewing news online is just more
convenient, but there are significant adjustment that need to be made when moving
focus from a newspaper to a news site. News organization must keep in mind that
the internet gives users the ability to specifically search for what topics they
want to hear about. Simply transferring the text from a newspaper onto a
website won’t properly cater to this new found freedom, and the text itself will still suffer from the issue that newspapers aim
for broad appeal from a very different audience than they're likely to get on a news site. The solution is to offer more
information regarding a wider array of specialized subjects. In time, the large
amount of small audiences the site attracts will outnumber the singular audience
attracted through physical media. This pleases me, because I’m a guy who’s seen Citizen Kane
over a dozen times and would prefer not to go outside unless my house is on
fire. So yeah, I can appreciate the value of accommodating a niche set of
interests.
One of
the complaints Jeff Jarvis replies to about the internet is that it is filled
with inaccuracies. He dismisses this criticism by pointing out that the internet
provides ways of easily verifying information through Google searches. I bring
this up because I believe there is a fairly recent news story that demonstrates
the internet’s factual resilience, and it involves the television show I’ve
watched longer than any other, South Park. One of the newest episodes of South
Park centered around the self-righteous people who write restaurant reviews on
the website Yelp. Shortly after the episode aired, news spread that, in
response to the episode, Yelp was suing South Park for $10 million. The only
problem with the story was that it was complete and total bullshit. The original
article came from a fake news site, which looked legit enough to trick people
into spreading it through social media. This is a moment where I was proud of the
mainstream media, because after the rumor was big enough, several news outlets
and blogs wrote articles correcting the rumor. There were even a few websites
that fell for the rumor, then eventually corrected the information in the same
article, The Week for example. And although maybe I should be disappointed that
the story was spread in the first place, I prefer to just be happy that the
story was corrected quickly, and that now readers will be able to get factual
information. Let it never be said I’m not an optimist.
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